GST is ten percent. That sounds simple. In practice, most repair shop owners are either adding 10% on top of their prices (wrong — that means customers pay 110% of the board price), subtracting 10% from the total (also wrong — that underpays the ATO), or just ignoring it entirely and hoping it averages out at BAS time (it doesn't).
The correct method is a single formula. This guide covers it clearly, includes a free calculator, and explains the complete BAS workflow for repair shops.
How GST Works on Phone and Computer Repair Invoices
Is GST Charged on Labour?
Yes. Labour for phone and computer repairs is a taxable supply under Australian GST law. If you charge $80 for an hour of diagnostic and repair work, that $80 must include the 10% GST. There are no exemptions for labour in the repair industry — unlike some other service sectors. Every dollar you charge for your time is a taxable supply.
Is GST Charged on Parts?
Yes, in almost all cases. New parts sold as part of a repair — screens, batteries, charging ports, cameras, back glass — are taxable supplies. The GST is embedded in the price you charge the customer, not added on top. The exception is certain second-hand goods sold on their own (not as part of a repair service), which may qualify for special treatment — but for a standard repair job combining parts and labour, everything is taxable at 10%.
What About Warranty Repairs?
If you're doing a warranty repair at no charge to the customer — either your own 90-day warranty or a manufacturer warranty claim — there is no taxable supply and therefore no GST to charge. No invoice is issued, or if one is for record-keeping purposes, the total is zero. GST applies only when money changes hands for a taxable supply.
How to Calculate GST on a Repair Invoice — The Formula
Two scenarios — pick the one that matches your situation:
You have a GST-inclusive price (most common for repair shops):
GST amount = Total price ÷ 11
Base price (ex GST) = Total price ÷ 1.1
You have a GST-exclusive price and need to add GST:
GST amount = Base price × 0.10
Total price (inc GST) = Base price × 1.10
Free GST Calculator for Repair Shops
Enter a price below to instantly calculate the GST component. Choose whether your price already includes GST (standard for repair shops) or whether you need to add GST on top.
What Is a BAS and When Does a Repair Shop Need to Lodge One?
A Business Activity Statement (BAS) is a form you lodge with the ATO that reports how much GST you collected from customers and how much GST you paid on business purchases (called input tax credits). The difference is what you owe — or what the ATO owes you.
You must register for GST — and therefore lodge BAS — once your annual turnover reaches or is expected to reach $75,000. For most repair shops doing more than 3-4 jobs per day, this threshold is crossed within a few months of opening. Once registered, you lodge quarterly (most common for small shops) or monthly.
BAS Due Dates 2025–2026 — Australian Repair Shop Calendar
Quarterly BAS lodgements are due 28 days after the end of each quarter. Mark these dates now — the ATO charges interest on late payments.
| Quarter | Period | Due Date | GST to Report |
|---|---|---|---|
| Q1 | 1 Jul – 30 Sep 2025 | 28 October 2025 | GST collected July – September |
| Q2 | 1 Oct – 31 Dec 2025 | 28 February 2026 | GST collected October – December |
| Q3 | 1 Jan – 31 Mar 2026 | 28 April 2026 | GST collected January – March |
| Q4 | 1 Apr – 30 Jun 2026 | 28 July 2026 | GST collected April – June |
Q2 deadline — the one shops miss most often
The Q2 BAS (October–December quarter) is due 28 February — in the middle of the Christmas recovery period. Many repair shops miss this deadline because the festive season creates a backlog of admin. RepairBill's quarterly reports mean your Q2 figures are always ready to go on 1 January — no scramble in February.
How to Generate a BAS Report from Your Repair Invoices
At the end of each quarter, you need three numbers for your BAS:
- Total GST collected — the sum of the GST component on every invoice in the quarter
- Total GST paid on purchases — the GST on parts, tools, and business expenses you bought (input tax credits)
- Net GST payable — number 1 minus number 2. This is what you pay (or receive from) the ATO
If you're doing this manually — exporting from spreadsheets, adding up GST columns, cross-checking against your bank statements — it typically takes 2–4 hours per quarter. At the end of a busy December, that's the last thing you want to be doing in February.
How RepairBill Handles GST and BAS Automatically
RepairBill was built with the Australian BAS workflow as a core requirement, not an afterthought.
GST-inclusive by default. Every invoice RepairBill generates defaults to GST-inclusive pricing. When you save an invoice for $280, RepairBill stores $254.55 as the base and $25.45 as GST. You never have to configure this — it's correct from day one.
BAS quarters tracked automatically. Every saved invoice is automatically tagged to the correct BAS quarter based on the invoice date. Q1 Jul–Sep, Q2 Oct–Dec, Q3 Jan–Mar, Q4 Apr–Jun — the assignment is automatic. No manual categorisation required.
Quarterly BAS report in one click. The Reports tab shows your revenue and GST collected for each quarter. When BAS time comes, open RepairBill, go to Reports, select the quarter — your total GST collected is right there. Hand it to your accountant or enter it directly into the ATO's Business Portal.
Australian Financial Year. All annual reporting in RepairBill uses the Australian Financial Year (1 July to 30 June) — not the calendar year that US software defaults to.
Frequently Asked Questions
Yes — you always charge GST on taxable repair services regardless of whether the customer is a business or an individual. The difference is that a GST-registered business customer can claim the GST back as an input tax credit, while an individual cannot. You still charge and collect the 10% GST either way. This is why your invoice must show the ABN and GST component — so business customers can make their claim.
If your price of $150 is GST-inclusive (which is standard for Australian repair shops), the GST component is $150 ÷ 11 = $13.64. The base price (ex GST) is $136.36. Your invoice should show: Service $150.00, Includes GST of $13.64. RepairBill calculates and displays this automatically on every invoice.
Yes. RepairBill automatically categorises every invoice into the correct BAS quarter and calculates the total GST collected per quarter. Go to Reports, select the quarter, and your GST figure is ready. You still need to report your GST paid on purchases separately (from your own purchase receipts), but your GST collected from repairs is handled entirely by RepairBill.
Track GST Automatically with RepairBill
Every invoice saves the GST component. Every quarter is tracked automatically. BAS time takes minutes instead of hours. $29/month AUD, no contract.
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